Resolving Employee Complaints

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Resolving Employee Complaints

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Having employees lodge complaints with supervisors or human resources can disrupt the smooth operation of your business. If this occurs, it is important to address the matter in a prompt and proper manner to avoid further escalation, losses to your business, damage to your reputation, and other consequences. Always speak to a Walnut Creek employment attorney about any complaints your employees might bring.

Common Complaints

Employees might complain about suspected unlawful conduct by employers and violations of their employee rights. Some common complaints include:

  • Wage and hour violations
  • Unlawful discrimination or harassment
  • Denial of qualified leave or sick time
  • Unsafe work conditions
  • Retaliation for exercising employee rights

In many cases, complaints are based on mistaken assumptions or simple errors that might be easy to fix. Other complaints might take more time and effort to resolve.

Complaint Resolution

First, your company should always have clear policies in place for employees to lodge complaints and for your business to respond to them. Always follow these policies and guidelines when responding to and investigating a complaint.

If the complaint is valid, your company should determine what steps are needed to resolve the issue. Often, if you take steps to stop harassment, pay unpaid wages, or fix safety issues, the employee will be satisfied, and the complaint will be resolved.

However, if you disagree with the complaint, you should speak with an attorney immediately. We can help with negotiations or alternative dispute resolution, which can help prevent the matter from escalating into a lawsuit or administrative action.

Let an Experienced Walnut Creek Employment Lawyer Help You

Never ignore an employee complaint or fail to take proper action to resolve the matter as efficiently as possible. You should reach out to Yudien Law Firm, P.C., regarding your employee-related concerns. Contact us online or call 925.472.0600 today.

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